Shipping & Payment

 
SHIPPING DELIVERY TIMES

 

AUSTRALIA
NEW ZEALAND
ASIA PACIFIC
REST OF THE WORLD
3-7 days 5-7 days 6-8 days 10-20 days

* These are business days. 

 
SHIPPING COSTS

 

 

AUSTRALIA

NEW ZEALAND

REST OF THE WORLD

  Orders under $120 $9.95 $14.95 $24.95
  Orders over $120     FREE $14.95 $24.95

 

When your order is ready to be shipped you will receive an email containing your order confirmation and delivery details.  This email will also include a link which will allow you to track the status of your delivery at any time.  For tracking of all orders please visit https://auspost.com.au/parcels-mail/track.html  and enter your tracking reference.

 

Orders within Australia are shipped via Australia Post and International Orders are shipped by Airmail Pack & Track or Registered International via Australia Post.

 

To ensure the security of your purchase, deliveries will not be left at any address without being signed for first.

For this reason WE RECOMMEND ORDERS ARE SENT TO A BUSINESS ADDRESS.

If your address is unattended at the time of delivery, your order will be transferred to the nearest post office and will be available for collection for 7 business days before being returned to us.

 

Please note the following:

The above shipping times are estimates only.  We do our best to meet these timelines and do not accept responsibility should delivery fall outside of these estimates.

Shoe boxes may be damaged in transit.  This is beyond our control.  The primary function of a shoe box is to protect the shoes.

We do not accept responsibility for any item(s) that may go missing in transit.

For large orders, we reserve the right to remove shoes from their boxes, especially for overseas orders and also where a shoe is on sale. This enables us to provide a realistic and economic shipping charge.

During busy promotional and sale periods some order dispatches may be delayed due to the additional volume.

M DREAMS requires a signature for any goods delivered at which point responsibility for the purchased goods is passed on to you.  If a recipient is specified, who is not you, for delivery purposes (for example as a gift) then you accept that evidence of a signature by them is evidence of delivery by M DREAMS and transfer of responsiblity in the same way.  Alternatively if M DREAMS is advised to leave the parcel at an unattended premises and no signature is received this also constitutes a transfer of responsibility. 

 


 

PAYMENT

All prices are in Australian Dollars and include the Australian GST (tax).  

Payment can be made by VISA and MASTERCARD.

International Customers please note our prices do not include overseas duties or any other custom charges that may be incurred on international orders.  Your credit card will be billed in Australian dollars and your card company will convert the charges for you in accordance with the applicable exchange rate at the time of processing the transaction.  

When purchasing from this site you confirm that the credit card that is being used is yours or that you have been specifically authorised by the owner of the credit card to use it.  All credit card holders are subject to validation checks and authorisation by the card issuer.  If the issuer of your credit card refuses to authorise payment to M DREAMS we will not be liable for non-delivery.